Seller Terms & Conditions

Last updated: September 2026  ·  Part Collector Ltd

1. About Part Collector

Part Collector Ltd ("we", "us", "the Company") is a Bulgaria-registered company providing a trading community hosted on Discord for the buying and selling of automotive spare parts ("the Community").

For legal notices, use our contact form (select Legal & Privacy).

2. Seller Account & Eligibility

To sell on Part Collector you must:

• Be at least 18 years of age;
• Hold a valid Discord account;
• Have a verified PayPal account connected to your Discord profile;
• Be legally entitled to sell the items you list (own them or hold authorised reseller rights);
• Only list parts and accessories — complete vehicles (whole cars, motorcycles, or other motor vehicles) are not accepted on the Community;
• Comply with all applicable laws in your jurisdiction, including consumer protection, product safety, and VAT rules where applicable;
• Accurately declare your seller type (Company or Private individual) during setup — this classification affects VAT treatment of your sales and is verified through government tax authorities where applicable.

Your account is personal to you. You must not allow third parties to use your seller account.

3. Listing Requirements

Every listing must:

• Accurately and honestly describe the item, including its condition, brand, model compatibility, part number (where available), and any known defects;
• Include clear, unaltered photographs of the actual item being sold;
• State the price inclusive of all compulsory charges; shipping costs may be listed separately but must be disclosed before the buyer commits;
• Specify the shipping origin country and estimated dispatch time.

You are solely responsible for the accuracy of your listings. Misleading listings will result in immediate removal and may lead to account suspension.

4. Subscription Fees

Part Collector operates on a subscription-only model. There are no commissions or transaction fees on completed sales. Sellers pay a fixed subscription tier to access the Community. Current tier pricing is visible within the Subscription Setup section of the Discord server and is incorporated into these terms by reference. We reserve the right to amend tier pricing on 30 days' notice.

Billing. Monthly plans are a recurring monthly subscription, billed once per month via PayPal until cancelled. Annual plans are a recurring annual subscription, billed once per year via PayPal and renewing automatically each year until cancelled. Monthly plans are available on the Essential Seller tier only. The Pro Seller, Elite Seller, Power Seller and Corporate Seller tiers are offered as annual plans only.

Business-only annual plans. Pro Seller, Elite Seller, Power Seller and Corporate Seller are offered annually, to business customers only. By purchasing one you confirm that you are acting as a business — a company, a sole trader or a VAT-registered seller — and not as a consumer, and that business customers have no 14-day right of withdrawal. The Essential Seller tier is the only tier available to all sellers; it can be bought monthly or annually, and consumers keep the full 14-day right of withdrawal on it. Consumers may cancel at any time; cancelling always stops all future charges, and no Early Termination Fee applies.

Accurate declaration of seller type. When you choose a Private or Company account you must declare your status truthfully. That choice determines which statutory rights your buyers hold, your own withdrawal and cancellation rights on subscriptions, and your tax treatment. If you declare Company when you are not acting as a business, you are responsible for the consequences of that declaration. A Private account may not hold a VAT number.

You are responsible for all applicable taxes on your sales revenue, including VAT or equivalent, in your jurisdiction. Part Collector Ltd may collect VAT at checkout in certain circumstances (e.g., OSS, IOSS, UK VAT, VOEC schemes) and remit it to the relevant tax authority as required by law. Outside these schemes, Part Collector does not collect or remit taxes on your behalf.

Payment processing. Orders are paid through PayPal (PayPal Orders API), which applies its own payment-processing fees to the applicable parties in accordance with PayPal’s terms. The Community itself charges no fee or commission on orders; any “0%” or zero-fee messaging refers only to the Community’s own fees and does not include payment-processing fees charged by PayPal.

5. Order Fulfilment Obligations

When a buyer completes payment, you must:

1. Confirm the order within the response window specified in our Seller Rules;
2. Dispatch the item in the condition described, properly packaged, within your stated handling time;
3. Provide a valid tracking number or proof of postage upon dispatch;
4. Communicate promptly with the buyer if any delay or issue arises.

Failure to fulfil confirmed orders without reasonable cause may result in dispute awards against you, financial penalties, and/or account suspension.

6. Prohibited Items and Conduct

You must not list or sell:

• Counterfeit, fake, or misrepresented parts;
• Stolen goods or goods of uncertain provenance;
• Parts you do not own or have no right to sell;
• Items that are illegal to sell, possess, or export in any relevant jurisdiction;
• Non-automotive items (unless explicitly permitted by a community administrator);
• Hazardous materials not properly classified and declared.

You must not engage in shill bidding, feedback manipulation, price-fixing with other sellers, or any other conduct that distorts the trading environment or harms buyers.

7. Buyer Protections and Returns

You acknowledge that buyers have statutory rights including, where applicable, the EU Consumer Rights Directive. Where a buyer is a consumer purchasing from you as a business seller, you must honour:

• The 14-day right of withdrawal for distance sales (unless a valid statutory exception applies);
• Your obligation to refund return postage where an item is not as described or is defective;
• Legal conformity guarantees under applicable law.

For peer-to-peer (private seller) transactions, withdrawal rights may differ. It remains your responsibility to understand your legal obligations in your jurisdiction.

8. Disputes

Part Collector's moderation team may intervene in buyer–seller disputes. You agree to:

• Engage honestly and promptly with our dispute process;
• Provide evidence (photographs, tracking data, communications) upon request;
• Comply with dispute outcomes issued by our moderation team where they are consistent with these terms.

Our dispute process does not override any statutory rights of the buyer or applicable court jurisdiction.

9. Intellectual Property

You retain ownership of content you upload (photographs, descriptions). By submitting a listing you grant Part Collector Ltd a non-exclusive, royalty-free, worldwide licence to display, reproduce, and distribute that content for the purpose of operating and promoting the Community.

You warrant that your listing content does not infringe any third-party intellectual property rights.

10. Account Suspension and Termination

We reserve the right to suspend or permanently terminate your seller account, with or without prior notice, if you:

• Breach these terms or our Seller Rules;
• Engage in fraudulent, deceptive, or abusive conduct;
• Receive an excessive number of substantiated buyer complaints;
• Become subject to legal proceedings that affect your ability to sell;
• Fail to fulfil orders without adequate justification.

On termination, any pending payments will be handled in accordance with the dispute resolution process. We are not liable for loss of earnings following a lawful suspension.

11. Data Protection

We process your personal data as a seller in accordance with our Privacy Policy. You may receive buyer contact details and delivery information solely for the purpose of fulfilling orders; you must not use this data for any other purpose, and must handle it in compliance with EU GDPR.

12. Limitation of Liability

Part Collector Ltd provides a trading community. We are not responsible for the quality, safety, legality, or suitability of listed items. Our liability to you as a seller (in contract, tort, or otherwise) is limited to the subscription fees you have paid in the 12 months preceding the event giving rise to the claim.

Nothing in these terms limits liability for gross negligence, wilful misconduct, or any liability that cannot be excluded by law.

13. Changes to These Terms

We may update these Seller Terms at any time. Material changes will be communicated with at least 30 days' notice via the Discord server. Continued use of the Community after that date constitutes acceptance of the updated terms. If you do not accept the changes, you must cease selling and close your account.

14. Governing Law and Jurisdiction

These terms are governed by the laws of Bulgaria. Any dispute arising from these terms shall be subject to the exclusive jurisdiction of the Bulgarian courts, unless mandatory local consumer or business protection law in your country of residence requires otherwise.

15. Contact

Seller queries should be submitted via our contact form (select Legal & Privacy).

16. DAC7 Tax Compliance

As an EU-established digital platform operator, Part Collector Ltd is subject to the OECD Model Rules for Reporting by Platform Operators (implemented in the EU by Directive 2021/514 — DAC7) and to analogous national laws in other jurisdictions. Under these frameworks we perform due diligence on all sellers and report seller information to tax authorities as required by law.

Company/business details and tax registration information — including, where applicable, a tax identification number (TIN), VAT, GST or other national tax ID — are required from all sellers during account setup (not only EU sellers) to support correct invoicing, VAT/GST handling and cross-border tax compliance, and to meet the due-diligence requirements of the OECD platform-reporting framework. EU-resident sellers are additionally subject to the annual DAC7 reporting described below.

By registering as a seller, you agree to provide accurate and complete tax identification information when requested during the Platform setup flow. This includes:

• Individual (private) sellers: full name, date of birth, personal Tax Identification Number (TIN), residential address (street, city, postal code, country).
• Company sellers: company name, company registration number, corporate Tax Identification Number (TIN), registered address (street, city, postal code, country), VAT number (if applicable).

Subject to the exclusions set out in DAC7 (including sellers for whom we facilitated fewer than 30 sales of goods and whose total consideration did not exceed €2,000 in a reporting period), this information is reported annually to the Bulgarian National Revenue Agency and may be exchanged with the tax authorities of your country of residence under applicable tax information exchange agreements. Reports include seller identity, financial-account identifiers (where available), and quarterly aggregated consideration amounts and transaction counts. Records are retained for the period required by Bulgarian law implementing DAC7 (between 5 and 10 years following the end of the reporting period).

Relevant activities and consideration are determined in accordance with the applicable DAC7 rules, including the treatment of cancelled or refunded orders, multiple items in a single order, currency conversion, and the aggregation of related accounts where the rules so require.

Failure to provide complete and accurate information when requested will result in your account being restricted from selling until the required information is provided. Persistent failure to comply may result in account suspension and your data being reported as incomplete to the tax authorities as required by DAC7.

17. Reporting Illegal Content (Notice & Action)

We provide a mechanism for anyone — including users and authorities — to notify us of content on the Community that they consider illegal (for example counterfeit parts, stolen goods, recalled or unsafe items, or listings breaching sanctions or export controls). To make a report, use our contact form (select Legal & Privacy) and provide the specific listing, the reason, and any supporting evidence.

We will review reports, take appropriate action (including removal or restriction), and inform the notifier of our decision. When we remove, restrict or suspend content, listings or accounts, we will provide a clear statement of reasons. Our point of contact for users and authorities on these matters is our contact form (select Legal & Privacy).

18. Business Users — Ranking, Data Access & Transparency

The following applies to sellers who use the Community for business purposes (“business users”):

Ranking. Listings in category views are displayed in reverse-chronological order (most recently listed first). Search results are ranked by a relevance score based on listing text fields such as part number, brand and title keywords. There is no paid placement, no sponsored listings and no preferential treatment of any seller. Part Collector does not offer its own automotive parts for sale. If we introduce additional ranking parameters or sponsored placements in future, we will describe them and their relative importance in these Terms.

Data access. As a business user you may access and export the data you have supplied to the Community (your profile, listings and account data) using the Community's features or on request, including after termination, in accordance with our Privacy Policy and applicable law. Buyer personal data (such as delivery details) is provided to you solely to fulfil orders and must not be used for any other purpose.

Complaints. If you have a complaint about an account, listing, ranking, billing or suspension decision, you may submit it via our contact form (select Legal & Privacy). We will review it and respond within a reasonable time.

19. VAT, VAT Identification Numbers and Intra-Community Supplies

Your VAT status is your declaration. If you register as a Company seller, your tax registration number is validated in real time against the relevant government authority — VIES (EU), HMRC (UK), Brreg (Norway), ABR (Australia) or the NZBN API (New Zealand) — and it is re-checked periodically, because a number can be deregistered after you register it. An EU Company account must either hold a validated VAT number or declare the small-business exemption below. Private sellers are not subject to VAT on their sales and may not hold a VAT number.

• Small businesses that charge no VAT. If you operate under a national small-business scheme, or under the EU SME scheme (for which your tax authority issues an EX number), you may declare that status instead of providing a VAT number. No VAT is then added to your sales and no intra-Community exemption applies; VAT is still added to your subscription fees. Neither a national exemption nor an EX number can be looked up by us, so this status is a declaration by you, recorded with its date on your account. You must tell us as soon as it changes — in particular if you become VAT-registered.
• Zero-rated intra-Community sales (Article 138). Where we price a sale at 0% VAT because your customer is a business identified for VAT in another Member State and the goods are transported there, that exemption is yours, claimed in your VAT return. You must (a) report the sale in the recapitulative statement (EU sales list) your Member State requires, and (b) keep the documents that prove the goods were transported to that Member State (Article 45a of Implementing Regulation 282/2011 — invoice, transport or courier document, tracking and payment evidence). We provide the order data, the customer's VAT identification number, the courier/tracking record and a monthly EU sales list report to help you meet both conditions.
• If VAT is later assessed on a zero-rated sale. Any VAT, interest or penalty assessed on a sale that we treated as an exempt intra-Community supply is borne by you as the supplier — for example if your VAT number was not valid at the time, if the Article 45a transport evidence cannot be produced, if the customer's VAT identification number was not valid, or if the required reporting was not filed. You agree to reimburse Part Collector Ltd for any such amount it is required to pay, and we may recover it from you (including by set-off). This does not transfer to you any liability that arises from an error in a field only we supply, such as an incorrectly applied destination tax rate.
• Tax scheme declarations. You may be asked to declare eligibility for schemes such as OSS (One-Stop Shop), IOSS (Import One-Stop Shop), UK VAT registration or VOEC (VAT on E-Commerce) for Norway. These declarations decide how VAT is calculated at checkout. They must be accurate; providing false information may result in account suspension.
• Buyer VAT data. When a buyer provides a valid VAT number for B2B reverse-charge purposes, we apply the reverse charge and you collect no VAT from that buyer. You must retain evidence of the VAT exemption for your own records.
• Audit records and retention. A tax record is generated for every transaction and kept for 10 years as required by Bulgarian accounting law; it takes precedence over account deletion. Keep your own invoices and transport evidence for the period your Member State requires (5–10 years in the EU).
• Invoicing. Part Collector generates order confirmations, payment records, tax calculations and — for a zero-rated intra-Community sale — a document showing both VAT identification numbers (yours and your customer's) together with the exemption reference (Article 226). These are not tax invoices issued by Part Collector: if a sales invoice, credit note or VAT document is required in your jurisdiction, you as the seller must issue it. Part Collector Ltd issues invoices only for its own subscription services.

Part Collector does not provide legal or tax advice. If you are unsure of your VAT obligations, you should seek independent professional advice.

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